Return & Exchange
As a standard company protocol across all direct point of sales, SABE does not endorse return or exchange of products, irrespective of a domestic or international order, neither on ready-to-ship nor made-to-order pieces except in case of the below mentioned exceptional scenarios:
- If the merchandise is not received in good condition, is damaged or defective.
- If there is an irreparable technical issue with an altered/ordered piece against the client specifications, for example – sizing issue, fabric covering, color mismatch, length issue, etc.
To return an item, issues with the product must be raised with our team within 48 hours of receipt. You must first receive an acknowledgement from sales@sabeofficial.in for return/exchange to be initiated. Unsolicited returns will not be accepted, and any products sent back without prior authorization will be the customer’s responsibility to retrieve.
Once SABE receives the garment, acceptance of the return or exchange is at the discretion of sales@sabeofficial.in, based on timing and item condition. Please note that SABE can only offer replacements or corrective actions for the products; refunds are not possible.When returning the outfit, please ensure that the merchandise is unused, in its original packaging, and properly sealed as received.
NOTE: Sale pieces are not applicable for return or exchange under any circumstances.